Sohmora ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you visit or make a purchase from our store.
Information We Collect
When you visit the site, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies installed on your device. When you make a purchase, we also collect your name, billing and shipping address, email address, and phone number.
How We Use Your Information
- To fulfill and manage your order, including processing payment, arranging shipping, and providing invoices and order confirmations
- To communicate with you about your order or respond to customer service requests
- To screen orders for potential risk or fraud
- To improve and optimize our store
- To send marketing communications, where you have opted in to receive them
Sharing Your Information
We share your information with third parties who help us provide our services, such as our e-commerce platform (Shopify), payment processors, and shipping carriers. We do not sell your personal information to third parties.
Data Retention
We retain your order information for our records unless and until you ask us to delete this information.
Your Rights
If you are a resident of the EEA/UK or California, you have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us using the details below.
Cookies
We use cookies to maintain your session, keep track of items in your cart, and understand how you interact with our site. You can disable cookies through your browser settings, though this may affect your shopping experience.
Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at support@sohmora.com.